Worldstone Customers

The majority of Worldstone customers have been with us for many years because of our 'partnership' approach and our desire to have a long and mutually rewarding relationship with our customers.

With a proven track record in acquiring and retaining FTSE 500 and International clients across the Retail, Manufacturing, Travel, Technology, Travel and Transport, Financial Services and the Automotive sectors, Worldstone currently provides services and solutions for more than 100 multi-national corporations worldwide. Our customers include Monsoon, Dreams, Renault Retail, Apple, Google, Covidien, TUI, CIBA Vision and CPP.

Worldstone are committed to a long-term partnership with all of our customers.

Who we help

TUI Travel

Worldstone won the business to provide the dialling solution for this outbound team. The team has grown significantly since the initial deployment, resulting in upgrades and additional licenses for the system. The benefit to the customer has been increased functionality for the team with agents having access to a wealth of information at their fingertips to enhance the customer experience, along with reporting and management tools for team leaders.

Thomas Pink

Worldstone have a long and established relationship with Thomas Pink, providing a wide area network solution for the UK HQ and all the retail store sites both domestically and internationally. The solution is based on a secure private network that allows the stores to communicate effectively and securely with the Head Office without the need for in-store firewalls or the risk associated with internet based connectivity.

Renault

Identifying the need for a smarter, more customer focused, communications network Renault Retail Group brought in Worldstone to see whether alternative communications technology could deliver an improved customer experience during both the sales cycle and after sales care. Worldstone successfully designed a roadmap and business case for Renault Retail Group, as well as recommending a new, more cost effective, network to transform the day-to-day working environment for employees.

Qantas

Qantas are a global travel company offering flight sales and holiday bookings. Qantas were looking for a reliable maintenance partner for their existing communications estate and a strategic advisor to assist with global expansion planning and execution. Worldstone conducted system audits resulting in cost savings and system optimisation.

Newell Rubbermaid

Newell Rubbermaid is a global marketer of consumer and commercial products that touch millions of people every day where they work, live and play. More than 100 years since its founding, Newell Rubbermaid has grown to become a global marketer of consumer and commercial products with a strong portfolio of brands including Rubbermaid®, Sharpie®, Graco®, Calphalon®, Irwin®, Lenox®, Levolor®, Paper Mate®, Dymo®, Waterman®, Parker®, Goody®, Technical Concepts and Aprica®. More than 90 percent of U.S. households use at least one of their products delivering worldwide sales of approximately $6 billion in more than 90 countries.

Monsoon

Monsoon Accessorize truly is a global brand. With over 800 international branches in over 60 markets, coupled with 450 in the UK, the company is represented on five continents and still growing.

Born out of a passion for beautiful fabrics and exquisite clothing, Monsoon’s founder Peter Simon began the Monsoon story in 1972 on a stall on Portobello Road. The first store opened on London’s Beauchamp Place in 1973. Monsoon focussed on clothes with an ethnic origin from faraway places, including unusual dresses from Afghanistan and countries en route.The early 80’s saw the overwhelming success of their accessories collection and as a result the stand-alone Accessorize brand was born. Opening in Covent Garden in 1984, the Accessorize brand has grown phenomenally and now has over 700 branches worldwide.

Kofax

Worldstone engaged with Kofax to provide a single point of contact and centralised billing for all EMEA sites. Kofax were looking for a partner that could deliver knowledge, skills and equipment to all its local offices throughout EMEA. The Worldstone solution centred around an Avaya Telecoms solution, but grew to include Data Lines and NGN (non-geographic number) for their call centres.

Hamley's

Hamley's has been established in the UK for over 250 years and Worldstone work closely with the iconic toy store to provide communications services into their business locations. Worldstone continues to provide resilient WAN solutions, Cisco expertise and integration with 3rd party systems maximising efficiency, usability and cost saving from existing infrastructure.

e-bookers

ebookers.com is a leading pan-European online travel agency specialising in worldwide travel. ebookers.com offers a wide range of travel products including a choice of over 250 airlines, more than 110,000 hotels, holidays, car hire and insurance. ebookers.com is part of Orbitz Worldwide (NYSE: OWW), a leading global online travel company. ebookers.com prides itself in its passion for travel and in strong customer experience. The company offers a full range of travel products online and over the telephone. It operates local online travel agencies across 12 countries in Europe and its headquarters are in Central London.

CPP

CPPGroup plc (CPP) has over 30 years of experience in helping customers manage the trials and tribulations of modern life. We do this by providing a range of high-quality products that address complex issues associated with credit and debit card ownership, personal identity, mobile telephones, legal affairs, travel and the home. We call this Life Assistance.

Since 1980 we've been building long-term relationships with our customers and are proud to support over 10 million policyholders in 16 different geographical markets across Europe, Asia, North America and South America – some of whom have been with us since day one!

SITA

SITA is the world's leading air transport IT and communications specialists.

Airlines, airports, governments, air cargo, aerospace and international organizations all use SITA's IT and communications solutions. They all rely on SITA's expertise to help keep the wheels of the industry in motion. Almost every airline and airport in the world does business with SITA.

Our strategic direction, developments and innovations are driven by industry requirements. Owned by the industry, we're guided by the expertise and experience of the SITA Board and SITA Council, comprising industry members the world over.

We provide the broadest portfolio for the air transport industry, including:

• Managed global communications, infrastructure and outsourcing services
• Services for airline commercial management, passenger operations, flight operations, aircraft operations, air-to-ground communications, airport management and operations, baggage operations, transportation security and border management, cargo operations and more

Affinion International

Affinion International has been established for over 35 years and works with over 5300 partners across 18 markets. A truly global organisation, Affinion International has 65 million members worldwide and provide bespoke solutions, with over 300 benefits in a product range encompassing protection, lifestyle, shopping and travel. Specialising in end-to-end design and build expertise with turn-key delivery, their multi-channel marketing tools include direct mail, telephony, internet and in-branch communications.

Covidien

A global market leader, Covidien (formerly Tyco Healthcare) employs 41,000 people worldwide in more than 65 countries, with products sold in over 140 countries and 48 manufacturing facilities in 17 countries. Dedicated to R&D, Covidien invested over $550 million in 2011, with projected increases in 2012 expected to continue to grow. Covidien is committed to creating innovative medical solutions for better patient outcomes and delivering value through clinical leadership and excellence.

CSC

Capital Shopping Centres (CSC) is the leading company in the United Kingdom specialising in the ownership, management and development of shopping centres.

The company has a £4.4 billion portfolio of fourteen high quality shopping centres, totalling over 12.9 million sq ft, ten of which are in town centres including major schemes in Bromley, Cardiff, Newcastle, Manchester, Norwich, Oxford, Nottingham, Watford, Stoke-on-Trent and Uxbridge as well as the regional centres, Lakeside, Metrocentre, Cribbs Causeway and Braehead. The schemes have won recognition at national and international levels, including awards from The British and International Councils of Shopping Centres.