Vertical Market Expertise
Worldstone has deep knowledge and expertise in providing solutions to a broad range of market sectors both in the UK and globally. By working closely with a number of blue chip clients over the years, understanding their challenges and business objectives, we have developed a great deal of vertical market expertise as well as horizontal market requirements with our offer to multi-national companies.
Retail
Worldstone understands the business challenges facing retailers today:
- Cost of opening, closing, refurbishing and relocating stores.
- Improving customer service: responses to enquiries & stock level requests
- Managing peaks and troughs of customer and employee activity
- Integration with new technologies
- Reduction of Store Operational Costs
- Shrinkage Control: employee theft, shoplifting, administration errors, vendor fraud
- Security and PCI compliance issues.
Worldstone's suite of services offer our customers every element of their communications requirements via a single interface. By centrally sourcing all their requirements through us, clients realise economies of scale, reduced management time and gain exposure to new technologies, expressly designed for the retail industry.
We allow retailers to concentrate on their core business, and leave the worry and hassle of managing technology and connectivity to Worldstone.
Manufacturing
By working closely with our many customers in this industry sector, Worldstone has a deep understanding of the complexity of the issues facing manufacturers today including:
- Consolidation strategy following merger and acquisition
- Management and integration of the disparate systems and technologies
- Cost reduction strategies and tools – sharing resources
- Logistics from widely dispersed operations and inter-site traffic
- Centralisation and co-ordinated approach across multiple regions
- Improving productivity, performance, safety and security.
Talk to our specialist team to find out how we have helped major manufacturers improve business efficiency, optimise cost and improve productivity across their global business.
Financial Services
Worldstone understands the demanding communication needs of the Finance industry. Ideally located in the heart of London's square mile, we have helped many customers in this sector with their key requirements, such as:
- Fast, efficient and secure communications
- Highly resilient communications infrastructure for voice and data
- Encrypted data transfer from site to site
- Compliance and regulatory requirements
- Centralised communications across multiple sites.
Technology
As a technology partner, Worldstone has a very good understanding of the Technology market and the challenges you face when developing a robust communications strategy. Typical issues we have helped our technology customers to resolve include:
- Need for efficient communications between multiple offices across multiple countries (multinational environment)
- Real time applications
- Large volume of information transferred between diverse locations
- 'Follow the sun' support for dispersed regions.
Travel and Transportation
With customers in the travel and transportation industry for over 8 years, Worldstone has developed an in-depth knowledge of the unique challenges in this market sector.
Typically dealing with multiple sites and countries, agents need to have communications solutions to enable them to meet the diverse demands of customers and suppliers efficiently. Common challenges we have helped them to overcome include:
- The rising numbers of home-workers in this industry increasing the need for remote access to the network for PC and phone
- Upload, download and transfer of large volumes of data for customers and suppliers
- Agents ability to quickly access different systems across different countries
- Managed services and support across diverse global regions.
Legal and Professional Services
Worldstone has established expertise in the Legal and Professional Services market with legal firms being among the company's earliest customers. Over the years we have become very conversant with the individual needs of this market sector, providing tailored solutions that meets their specific challenges such as:
- The need for highly secure data transfer
- The rise in remote and home-workers
- Interspersed sites that require high volume file transfer
- Speed, efficiency and accuracy across international data transfer
- Need for high level of accuracy for 'clean data' transfer and for logging of information into real-time systems
- Close integration with Practice management and billing applications.
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